Data centre leaders question BA chief executive’s statement that worldwide disruption was caused by power surge

Experts have questioned British Airways’ claim that this weekend’s catastrophic IT failure was down to a “power surge”, as the company’s chief executive has claimed.

Álex Cruz, BA’s chairman and chief executive, said on Monday that the surge was “so strong that it rendered the back-up system ineffective”. But multiple data centre designers have told the Guardian that a power surge should not be able to bring down a data centre, let alone a data centre and its back-up.

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