Project to help NDIS participants was reported to have stalled after anxiety over the Centrelink robo-debt scandal and census IT failure

The National Disability Insurance Agency has insisted it is still developing an innovative virtual assistant program, voiced by actress Cate Blanchett, despite reports it had been deterred by the “robo-debt” and census crises.

The program, dubbed “Nadia”, aims to utilise artificial intelligence to help the NDIA communicate with the hundreds of thousands of national disability insurance scheme participants.

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