Congressional interrogators ‘disappointed’ that Facebook’s Mark Zuckerberg, Google’s Sundar Pichai, and Twitter’s Jack Dorsey sent lawyers instead

When a United Airlines passenger was violently dragged off a flight, the company’s chief executive, Oscar Munoz, showed up at a congressional hearing to be cross-examined.

When Equifax exposed the personal information of at least 145.5m people, the company’s by-then-former chief executive went to Washington DC to be grilled by congressional representatives.

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