Users rebel against social media app’s new features while celebrities including Kylie Jenner dump platform as it tries to appeal to new users
Snapchat has said its redesign is here to stay, in spite of a petition from more than 1.2 million users begging the company to reconsider and celebrities such as Kylie Jenner abandoning the platform.
“We completely understand the new Snapchat has felt uncomfortable for many,” the company said in response to the petition. However, it added, “this new foundation is just the beginning and we will always listen closely to find new ways to make the service better for everyone”.
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