HealthEngine sued for allegedly manipulating reviews of GPs and selling patient details

ACCC alleges online healthcare booking platform engaged in deceptive conduct by editing patients’ reviews and passing on personal information

Online healthcare booking platform HealthEngine is being sued over allegedly manipulating patient reviews and ratings and selling private information of over 135,000 patients to private health insurance brokers.

HealthEngine is an online booking service for 70,000 GPs and health practices around Australia, and claims to have 1.5 million monthly users. Its major investors include Telstra and Seven West Media.

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