New Zealand supermarket launches 'quiet hours' for customers with autism

Countdown will reduce lighting, radio and PA announcements and shelf stacking

One of New Zealand’s largest supermarket chains is introducing a “quiet hour” nationwide to make the weekly shop easier for those with autism or anxiety issues as well as older people who may prefer a more low-key experience.

The low-sensory hour will be introduced in Countdown stores on Wednesdays from 2.30pm to 3.30pm. Lighting will be dimmed, in-store radios turned off, checkout volumes lowered, trolley collection and shelf-stocking kept to a bare minimum, and no PA announcements broadcast except in emergencies, said general manage Kiri Hannifin.

Continue reading…

Read More New Zealand supermarket launches 'quiet hours' for customers with autism

Facebook Comments

Related Post