Company says too many people tried to use Face ID on device backstage before its unveiling, highlighting a potential problem for prospective buyers

Apple has offered an explanation for an embarrassing glitch at the launch of its most expensive iPhone ever, arguing that the phone didn’t make an error – the company’s staff did.

During the first ever public demonstration of the £999/£1,149 iPhone X, Apple executive Craig Federighi attempted to unlock the device using the company’s new Face ID feature, which scans a user’s face to ensure only they can unlock their phones. But the feature failed, bumping Federighi to an old-fashioned passcode entry screen and forcing him to switch to a backup phone.

Continue reading…

Facebook Comments

This site uses Akismet to reduce spam. Learn how your comment data is processed.