Figures show complaints about the agency jumped by more than 50,000 in the past financial year alone

Problems with Centrelink payments caused “extremely stressful” delays for some of Australia’s most disadvantaged groups this week, while newly released figures show complaints about the agency jumped by more than 50,000 in the last financial year alone.

The delays to scheduled payments on Monday appear to have affected Newstart recipients. One welfare recipient told Guardian Australia the delay left him with $2 to his name and unable to afford food. He said he was saved only by the generosity of a friend who bought his groceries.

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