Dormant Dollamite accounts were activated with loose change in order to spruik sales and bonus targets

Commonwealth Bank has apologised for the widespread manipulation of Dollamites accounts by its retail staff in an effort to inflate their bonuses and hit performance targets.

The practice, revealed by Fairfax Media on Saturday, involved CBA’s Youthsaver accounts, commonly known as Dollarmites, which are created by school-aged children and their families.

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