Consumer group finds that 53% of households are left unhappy by slow speeds, rising prices or router failures

Half of all broadband users in the UK are getting a raw deal from their supplier, with slow speeds, rising prices and router failures exasperating customers, according to a damning assessment of Britain’s internet services.

Consumer group Which? found that 53% of households have had difficulties with their broadband, with customers of Virgin Media, TalkTalk, Sky and BT the most likely to experience an issue.

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