One family complained of being served raw meat and drinks in unwashed glasses

Holidaymakers complained to Thomas Cook about conditions at an all-inclusive hotel in Egypt before two Britons suddenly died there last week, but say they were assured nothing was wrong.

Alison Cope from Birmingham said she raised multiple complaints including about being served raw meat and drinks from unwashed glasses prior to the deaths last Tuesday of John Cooper, 69, and his wife Susan, 63, at the Steigenberger Aqua Magic hotel in Hurghada, which is on the Red Sea.

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Read More Multiple complaints made to Thomas Cook about hotel where UK couple died

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