NDIS in crisis, say disability groups as complaints soar

While the rise in grievances is partly owing to the growing number of participants, there are serious concerns about the planning phase

Disability groups say the increasing number of complaints about the national disability insurance scheme reflects a “planning process in crisis”.

The number of complaints about the NDIS made to the commonwealth ombudsman increased from 62 in 2015-16 to 429 last financial year, the ABC reported on Saturday morning.

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