Airline boss had accused employees of being precious and full of their own self-importance

The Ryanair chief executive, Michael O’Leary, has issued an unprecedented apology to his pilots in an attempt to stem the crisis at the Irish airline, which has cancelled thousands of flights and faced the threat of an employee revolt.

The airline had to scrap the bookings of more than 700,000 passengers last month due to an apparent shortage of pilots, having failed to plan for enough leave for staff.

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