Home secretary says greater common sense should be used in wake of Windrush failings

Sajid Javid has said he wants to introduce a “fairer, more compassionate” immigration system that allows staff greater freedom to use their common sense, as he acknowledged widespread failings within the Home Office.

The home secretary said something went “massively” wrong at the department in its handling of the Windrush scandal, and that the treatment of those affected had not been “personal enough and not sympathetic enough”.

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