Company says spoken word already essential in developing countries with low literacy rates

AI robots and self-driving cars might steal the headlines, but the next big leap in technology will be advances in voice services, according to Google’s head of search, Ben Gomes, who says that a better understanding of common language is crucial to the future of the internet.

“Speech recognition and the understanding of language is core to the future of search and information,” said Gomes . “But there are lots of hard problems such as understanding how a reference works, understanding what ‘he’, ‘she’ or ‘it’ refers to in a sentence. It’s not at all a trivial problem to solve in language and that’s just one of the millions of problems to solve in language.”

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